Course Content
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Amazon Trained Ecommerce Specialist
- Introduction to Amazon
- Introduction to ATES
- ATES Payout and Induction
- Support from Amazon India
- ATES Profile
- ATES Frequently Asked Questions
- ATES – seller acquisition – Customer buying cycle
- ATES – seller services – SPIN technique
- Payment process – Channel Play registration
- Selling on Amazon – Process involved
- Selling on Amazon registration process
- Selling on Amazon registration process – Practice session
- Types of Shipping
- Shipping Settings Overview
- Seller Launch Criteria and Mandates
- Understanding Product IDs and Barcodes
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Listing products
- Product Listing Basics
- If products are already on Amazon -Add a product feature (1×1 upload)
- If products are already on Amazon – Bulk upload – Add a product via upload – Listing loader
- Practice session
- If the products are not on Amazon – Add a product via upload feature – Category specific flat files
- Flat file template -Clothing flat file for sweater (Small and medium child variations)
- Understanding Flat Files
- Custom Template
- Practice session
- How to upload images using photobucket ?
- Creating Parent and Child Variations
- Save and Uploading the Flat File
- Quality Checks
- Sanity Checks
- UPC Exemption
- Amazon Brand Registry
- Adding a product that is already listed on Amazon (1X1 method)
- Adding a new product (1X1 method)
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Updating Price and Quantity
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Updating Price and Quantity
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Managing seller account
- Update Price and Quantity
- Promotions
- Order Management
- Order FAQs
- Reporting
- Important reports on Amazon Seller Central
- Manage Returns & Refunds
- Understanding Seller Performance
- Understanding A to Z Guarantee Claims
- A to Z Guarantee FAQs
- Understanding Seller Suspension
- Seller Reinstatement Basics
- Plan of action
- Handling negative customer feedback
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Evaluation
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Course Updates
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